F.A.Q.

Here are answers to frequently asked questions about our online store!

Hope this helps 😊

 

Who’s the owner?

Kathrine is the founder of Kathome Creations. We’ve also taken the time to write a small blog in our Art Blog section about her! Please check it out for more information about our founder.

How long for shipping?

It usually takes from 10 to 30 business days depending on where you live.

Where do you Ship?

We ship in Canada, USA and Europe.

Who is your carrier for shipping?

We use different carriers depending on the product and the city you live in : UPS, DHL, Canada Post, FedEx, United States Postal Service and more.

Questions about an item?

Please feel free to explore our website, all details about our product are listed in their description, please contact us if you have further questions that have not been covered by our FAQ.

What is your return policy?

Please see our store policies here: Refund policy

What is your privacy policy?

Please see our store policies here: Privacy policy

What are your terms and services?

Please see our store policies here: Terms and services

 

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